Effective Date: 01 Feb 2023

Wattle Tree Tutoring ("we", "our", "us") is committed to protecting the privacy of our clients, website visitors, and users ("you", "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

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1. Information We Collect

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We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.

• Student Information: Name, age, year level, and subjects of interest.

• Payment Information: Credit card details, billing information, and transaction history.

• Website Usage Information: IP address, browser type, referring/exit pages, and other usage data.

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2. How We Use Your Information

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We use the information we collect for the following purposes:

• Providing Services: To deliver tutoring sessions and educational materials, including scheduling and communication.

• Improving Our Services: To enhance our tutoring services, website, and customer support.

• Marketing: To send you promotional materials, special offers, and relevant updates if you have opted in to receive them.

• Billing and Payments: To process payments and manage billing.

• Legal Compliance: To comply with legal obligations and protect our rights.

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3. How We Share Your Information

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We may share your personal information with:

• Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and email service providers.

• Legal Obligations: Authorities or regulatory bodies when required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

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4. How We Protect Your Information

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We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption: Secure encryption of sensitive information, such as payment details, during transmission.

• Access Controls: Limiting access to personal information to employees and service providers who need it to perform their jobs.

• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

 

5. Your Rights

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You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to any inaccurate or incomplete personal information.

• Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in the communication or contacting us directly.

• Deletion: Request the deletion of your personal information, subject to legal obligations.

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6. Cookies and Tracking Technologies

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Our website uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

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7. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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8. Contact Us

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If you have any questions about this Privacy Policy or our practices, please contact us at:

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Wattle Tree Tutoring
Email: info@wattletreetutoring.com 
Phone: +61 426 892 906

ABN: 96809816543